Professional trustee vs managing agent — who does what in a body corporate?

A managing agent handles daily administration; a professional trustee sits on (or alongside) the board to strengthen decisions, chair meetings, and keep complex projects compliant. Most schemes benefit from both working together.

Roles at a glance

Area	Managing Agent	Professional Trustee
Day‑to‑day admin (levies, invoices, contractors)	✅ Primary	➖ Advises
Governance & decision‑making	➖ Supports	✅ Primary
Chairing AGMs/SGMs	➖ Sometimes	✅ Frequently
Budget & reserves strategy	➖ Prepares	✅ Guides/Approves
Large remedial projects	➖ Coordinates	✅ Oversees as trustee
Neutrality & conflict management	➖ Limited	✅ Independent

When a professional trustee makes the difference

• Deadlock or vacancy on the board

• Big‑ticket works (façade, waterproofing, lifts) needing oversight

• Compliance risk (weak minutes/resolutions, CSOS exposure)

• Complex personalities or conflict between owners/contractors

  
  

How they work together

1. Managing agent prepares budgets, documentation and contractor quotes

2. Professional trustee tests assumptions, chairs meetings, and ensures decisions are minuted and compliant

3. Board approves; managing agent executes; professional trustee monitors outcomes

   
   

Costs & value

• Managing agent: monthly admin fee per unit

• Professional trustee: retainer or per‑meeting/project fee

• Value: fewer delays, stronger records, better contractor performance, and improved owner confidence

Next step: Book a free 20‑minute consult

Mini‑FAQ

Is a professional trustee the same as a chairperson? No. A professional trustee can serve as chair when elected, but the role is broader: governance, risk and project oversight.

Will they replace our managing agent? No. They complement the agent by raising decision quality and ensuring compliance.

Can small schemes benefit? Yes—especially during remedials or disputes, even for a defined period.